Premium Retreat Terms

Package Specific Terms and Conditions

  • This offer is open for bookings from Now – 31st October 2016
  • This offer is valid for stays from Now – 31st October 2016
  • This offer is not valid from 1st October 2016 – 7th October 2016
  • This offer is only available for Spa Pool Villa categories
  • This offer cannot be combined with other promotions and gift certificates.

 

General Terms and Conditions

  • Rates are quoted in Thai Baht (THB) on a per villa per night basis
  • Rates are inclusive of 10% Service Charge, 7% Government Tax, and 1% Provincial Tax
  • Rates are inclusive of breakfast
  • Check-in time is 1500 hours and Check-out time is 1200 hours
  • Early check-in and late check-out are subject to availability
  • Late check out from 1200 hours – 1800 hours will be charged 50% of the room rate
  • Late check out after 1800 hours will be charged 100% of the room rate
  • In the event of no-show, the total rate of the confirmed room nights for entire stay shall be chargeable
  • For early departure, the resort will charge for the entire duration of stay.  No refund will be made for any early departure
  • Credit card information provided does not require a signature and constitutes approval by the cardholder to guarantee the booking per our cancellation policies
  • Reservations will be cancelled at the resort’s discretion without prior notice should an invalid credit card be submitted.
  • No pets are allowed
  • Spa Pool Villa at Banyan Tree Spa Sanctuary does not accept child under twelve (12) years of age due to limited villa layout and the ambience of the resort.

 

Cancellation Policy

  • Reservation is non-cancellable. A full non-refundable prepayment is required upon confirmation of the booking.