Qualification:

• Must be male.
• Related working experience and supervisory/managerial experience in 4 or 5 star hotels or resorts.
• Well groomed with pleasant appearance.
• Strong communication skills.
• Able to write and communicate fluently in both English and Chinese.
• Friendly and firm personality to deal with guest requests, queries and complaints.
• Able to work independently as well as under pressure.

Job specification:

• Inspect the front office daily grind.
• Audit all reservations, departures, etc.
• Deal with guests' complaints, requests, and queries.
• Assist on operational training procedures.