An intuitive art of touch and high standards of dedicated service are the highlights of each Banyan Tree Spa experience. Each Banyan Tree Spa therapist is uniquely trained and undergoes at least 350 hours of training based on stringent curriculum of the accredited Banyan Tree Spa Academies in Phuket, Thailand, and Bintan, Indonesia.

Accredited by Thailand's Ministry of Education and Ministry of Public Health, the Banyan Tree Spa Academy Phuket was set up in 2001. The Spa Academy is excellently equipped with facilities for conducting a comprehensive range of training courses. To ensure each trainee receives attention and dedication required to exceed the expectations of Banyan Tree Spa guests, only up to 40 students per course are allowed.

Following the footsteps of Banyan Tree Spa Academy Phuket, Banyan Tree Spa Academy Bintan in Indonesia was established in December 2003 to train dedicated Indonesian spa therapists and support the global expansion of Banyan Tree Spas.

In the same year, Banyan Tree Spa extended its reach into China to train dedicated Chinese spa therapists, well versed to deliver the high service standards of the Banyan Tree Spa experience in China. In sustaining its pursuit to maintain spa excellence, Banyan Tree Spa also engages master trainers to provide rigorous in-spa training at individual spa outlets worldwide.

Great emphasis is placed on the spa's philosophy, service concept and delivering the Banyan Tree Spa experience with finesse and sensitivity to ensure consistently high standards of service.

Therapists are trained in every arena of spa therapy, including knowledge of the human anatomy, vital pressure points, modern and traditional massage techniques, techniques for varying body weights and types, understanding of the skin epidermis and facial application knowledge. Therapists also understand the properties of individual herbs and spices and how to prepare spa ingredients. They are trained to put each spa client at ease with Banyan Tree's signature welcome greeting and to set up the treatment rooms and spa pavilions.

Banyan Tree Spa Academy trainees undergo a highly selective recruitment process. Therapists are carefully screened for intuitive touch and skills, a wonderful service-oriented attitude, sensitivity and enthusiasm with a keen interest in developing their potential with Banyan Tree Spa. Therapists are locally recruited from Thai, Indonesian and Chinese provinces.