Romance in Hangzhou

Package Specific Terms and Conditions

  • This offer is open of bookings from now until 30 August 2014
  • This offer is valid for stays f from now until 31 August 2014
  • This offer is not valid for stay on the following dates: 19 - 20 Sep 2013, 1 - 6 Oct 2013, 1 - 2 Jan 2014, 30 Jan - 4 Feb 2014, 4 - 5 Apr 2014, 29 Apr - 1 May 2014, 31 May - 1 June 2014 (all dates inclusive)
  • A minimum stay of 2 nights is required for this offer
  • This offer cannot be combined with other promotions and gift certificates.
  • Additional nights are chargeable at 20% off Best Available Rate as stipulated on banyantree.com
  • Additional surcharge of RMB 300++ per room per night applies for stay on weekend (Friday and Saturday), Eve and day of local Public Holidays

General Terms and Conditions

  • Rates are quoted in Renminbi (RMB) on a per suite/villa per night basis.
  • Rates are subject to 10% Service Charge and 5% Government Tax.
  • Check-in time is 1500 hours and Check-out time is 1200 hours.
  • Early check-in and late check-out are subject to availability.
  • Late check-out from 1200 hours to 1800 hours will be charged 50% of the Best Available Rate of the day.
  • Late check-out from 1800 hours will be charged 100% of the Best Available Rate of the day.
  • Credit card information provided does not require a signature and constitutes approval by the cardholder to guarantee the booking per our cancellation policies.
  • Reservations will be cancelled at the resort’s discretion without prior notice should an invalid credit card be submitted.
  • Extra person charge with breakfast is RMB 600.00 per person per night, subject to 10% Service Charge and 5% Government Tax. Package inclusions are not included unless a full extra person package rate is paid.
  • Infants and toddlers, who are below 6 years, accompanying adults, dine and stay in existing bedding with our compliments.
  • Children 6 to 12 years, accompanying adults, can stay on existing bedding with our compliments and dine at 50% off regular menu prices, except for kid’s menu.
  • No pets are allowed.

Cancellation Policy

  • Non-Peak Period: Cancellations made within 48 hours prior to arrival, including no-show, will be subject to a charge of 1 night’s prevailing room rate.
  • Peak Period  (1 - 2 January 2015, 18 - 24 February 2015, 3 - 5 April 2015, 1 - 3 May 2015, 19 - 20 June 2015, 25 – 27 September 2015, 1 - 6 October 2015, (All dates inclusive)) – Cancellations made within 7 days prior to arrival, including no-show and early departure, will be subject to a charge of 100% of the entire stay.