Sense of Exploration - Terms and Conditions
Package Specific Terms and Conditions
- This offer is open for bookings from Now until 21 December 2015.
- This offer is valid for stays from Now until 23 December 2015.
- This offer is not valid :Chinese New Year:15 February to 28 February,2015; National Day: 29 September to 5 October,2015.
- A minimum stay of 2 nights is required for this offer.
- Reservation has to be made 2 days in advance and schedule may be personalized subject to availability.
- Additional night is bookable under Best Available Rate and not inclusive of the package inclusions.
- This offer is available for all room categories.
- Extra person charge with breakfast is RMB821 per person, inclusive of 10% Service Charge, 5% Government Tax, but subject to RMB 11.00 Sanya City Tax per person per night.
- Package inclusions are not included unless a full extra person package is paid at RMB362.
- This offer cannot be combined with other promotions and gift certificates.
General Terms and Conditions
- Rates are quoted in Chinese Yuan (CNY) on a per villa per night basis
- Rates are inclusive of 10% Service Charge and 5% Government Tax
- Check-in time is 1400 hours and Check-out time is 1200 hours
- Early check-in and late check-out are subject to availability
- Late check-out from 1200 hours to 1800 hours will be charged 50% of the Best Available Rate of the day.
- Late check-out from 1800 hours will be charged 100% of the Best Available Rate of the day
- In the event of a no-show or early departure, the total rate of the confirmed room nights for the entire stay shall be chargeable
- Credit card information provided does not require a signature and constitutes approval by the cardholder to guarantee the booking per our cancellation policies
- Reservations will be cancelled at the resort’s discretion without prior notice should an invalid credit card be submitted
- Extra person charge with breakfast is CNY821.00 per person per night, but subject to 10% Service Charge and 5% Government Tax
- No pets are allowed
- Low Season: Cancellation made 3 days prior to arrival date, including no-show and early departure will be subject to a charge of the first night of the entire stay
- Shoulder Season: Cancellation made 7 days prior to arrival date, including no-show and early departure will be subject to a charge the first night of the entire stay
- High Season: Cancellation made 14 days prior to arrival date, including no-show and early departure will be subject to a charge of 100% of the entire stay
- Public Holidays: Reservation is non-cancellable, fully non-refundable deposit is required upon confirmation of the booking
- 9 April – 2 May, 9 June – 11 June, 15 – 17 September, 30 September – 6 October 2016, 24 December 2016 – 6 January 2017, 26 Jan – 11 February 2017(all dates inclusive)
- For Early Bird Advantage Bookings – Reservation is non-cancellable, fully non-refundable deposit is required upon confirmation of the booking
- Infants and toddlers, who are below 4 years, accompanying adults, dine and stay in existing bedding or a baby cot with our compliments. Baby cot is subject to availability
- Children from 4 to 12 years, accompanying adults, can stay on existing bedding with our compliments and dine at 50% off regular menu prices, except for kid’s menu. Extra bed may be reserved with compliments, subject to availability
- Airport transfer to/ from Sanya Phoenix International Airport is available at CNY390.00 nett (Audi A6) per car per way, up to 3 persons
- Airport transfer to/ from Sanya Phoenix International Airport is available at CNY520.00 nett (Buick GL8) per car per way, up to 5 persons