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Management Services

Brand

Banyan Tree Hotels & Resorts enjoys very strong brand recognition in the high end luxury hotel segment and is able to drive rates for both hotels and spas. We are committed to deliver unconditionally high levels of customer service at every point of contact with our guest. With over 600 accolades won over the past years, we continue to grow our worldwide recognition as one of the top luxury hospitality brands. It is our strong belief that business must create value for our shareholders but also for the communities our hotels operate in. In addition to delivering healthy cost margins and REvPar premium above the market level, we are also heavily focusing on the triangle of owner’s satisfaction, customer satisfaction and employee satisfaction at all times.

World Wide expansion

One of our key pillars of business is global expansion. In the EMEA region alone, we have confirmed five star deluxe resort projects in the South of Spain, Corfu, Portugal, Cairoand a new hotel in Mauritius. Banyan Tree does not simply build resorts offering their guests a unique sense of place; it fosters relationships with local people, cultures and economies and it nurtures sustainable physical environments. Our experienced and multi-disciplined management team not only possesses a great deal of passion, it also expertise strategic leadership to steer the group.

Our associates

One of Banyan Tree's prime concerns is its associates. We pride ourselves in providing high levels of service excellence and providing tailor made training and career development programmes for our employees.

No stone is left unturned in regards to training and proper introduction before a Banyan Tree is put into operation.

Over and above, we see excellent cross networking potential with our project in Tamouda Bay, not only in regards to training, but also in relation to marketing, sales, cross-selling and Human Resources.

Our strong regional presence focuses on providing the very best staffing and training in every destination we operate.

World famous Spas

Banyan Tree is one of the world’s biggest and well known spa operators. Our levels of quality and service are unparalleled and uncompromised.

For Owners and developers entering a relationship with the Banyan Tree Family, we offer:

  1. Two international top brands
  2. Worldwide presence
  3. An experienced team
  4. Strong relationship with owners
  5. Tailor-made management contract solutions
  6. Guidance throughout the entire development process