Hotel Offer Terms

Package Specific Terms and Conditions

  • This offer is open for bookings from now to 28 April 2016
  • This offer is valid for stays from now to 31 October 2016
  • This offer is not valid from Apr 29 to May 2 and 30 Sep to 6 Oct 2016
  • A minimum stay of 1 night is required for this offer 
  • This offer is only available for Pool Villa and Deluxe Pool Villa and Two Bedroom Pool Villa    room.
  • This offer cannot be combined with other promotions and gift certificates.

General Terms and Conditions
•    Rates are inclusive of 10% Service Charge, 5% Government Tax
•    Check-in time is after 1400 hours and Check-out time is before 1200 hours.
•    Early check-in and late check-out are subject to availability.
•    Late check-out from 1200 hours to 1800 hours will be charged 50% of the Best Available Rate of the day.
•    Late check-out from 1800 hours will be charged 100% of the Best Available Rate of the day. 
•    In the event of a no-show or early departure, the total rate of the confirmed room nights for the entire stay shall be chargeable.
•    Credit card information provided does not require a signature and constitutes approval by the cardholder to guarantee the booking per our cancellation policies.
•    Reservations will be cancelled at the resort’s discretion without prior notice should an invalid credit card be submitted.
•    Extra person charge with breakfast is RMB821 per person, inclusive of 10% Service Charge, 5% Government Tax, Infants and toddlers, who are below 4 years, accompanying adults, dine and stay in existing bedding or a baby cot with our compliments. Baby cot is subject to availability.
•    Children 4 to 12 years, accompanying adults, can stay on existing bedding with our compliments and dine at 50% off regular menu prices, except for kid’s menu. Extra bed may be reserved with compliments, subject to availability.

Cancellation Policy
•    Low Season: Cancellation made 3 days prior to arrival date, including no-show and early departure will be subject to a charge of the first night of the entire stay
•    Shoulder Season: Cancellation made 7 days prior to arrival date, including no-show and early departure will be subject to a charge the first night of the entire stay
•    High Season: Cancellation made 14 days prior to arrival date, including no-show and early departure will be subject to a charge of 100% of the entire stay.
•    Public Holidays: No money is refundable 
Public Holidays : 29 April – 2 May, 9 June – 11 June, 15 – 17 September, 30 September – 6 October 2016, 24 December 2016 – 6 January 2017, 26 Jan – 11 February 2017(all dates inclusive) .