Celebrate 10 Anniversary

Package Specific Terms and Conditions

  • This offer is open for bookings from Now until 31 Dec 2016.
  • This offer is valid for stays on Sun, Mon & Tue from Now until 31 Dec 2016.
  • This offer is only available for the Bund Retreat Room, Panorama Bund Retreat Room, Junior Suite and Grand Junior Suite.
  • This offer cannot be combined with other promotions and gift certificates.
  • For stays from now until 31st March 2016, you will enjoy Double Credits. The credit is twice the amount/value as reflected here.

General Terms and Conditions
•    Rates are quoted in CNY on a per room per night basis.
•    Rates are subject to 15% Service Charge and Government Tax. 
•    Check-in time is 1500 hours and Check-out time is 1200 hours.
•    Early check-in and late check-out are subject to availability.
•    Late check-out from 1200 hours to 1800 hours will be charged 50% of the Best Available Rate of the day.
•    Late check-out from 1800 hours will be charged 100% of the Best Available Rate of the day. 
•    In the event of a no-show or early departure, the total rate of the confirmed room nights for the entire stay shall be chargeable.
•    Credit card information provided does not require a signature and constitutes approval by the cardholder to guarantee the booking per our cancellation policies.
•    Reservations will be cancelled at the resort’s discretion without prior notice should an invalid credit card be submitted.
•    Extra person charge with breakfast is CNY 700.00 per person per night, subject to 15% Service Charge and Government Tax. 
•    No pets are allowed
•    Please do not use any bath products, oil or flower petals in the romantic pool.
•    For safety issue, please do not play in the romantic pool.
•    Special services fee of CNY 600.00 will be applicable for smoking in a non-smoking room. 
•    Cash Paying guests will be required to place a deposit equivalent to a one night stay plus incidental charges 
•    Cash Paying guests will not be allowed any credit in the dining outlets or SPA. 
•    For yours and other guest’s comfort we would like to remind you that we have a maximum number of visitors of 4 for our rooms and 6 for our suites, and as per government law the visiting time ends by 23:00 hrs.

Cancellation Policy
Reservation need guarantee at the time of reservation. Any change or cancellation to the trip is required to be made one day prior to the day of arrival, or hotel will charge the 1st night room rate as penalty.