Terms and Conditions

Package Specific Terms and Conditions
This offer is open for bookings from now until 29 September 2016
This offer is valid for stays from 6 April 2016 until 29 September 2016
This offer is not valid from Apr 29 - May 2, 2016, Jun 9 - Jun 11, 2016, Sep 15 - Sep 17, 2016
A minimum stay of 2 nights is required for this offer 
This offer is only available for Pool Villa room categories
This offer cannot be combined with other promotions and gift certificates.

General Terms and Conditions
•    Rates are inclusive of 10% Service Charge, 5% Government Tax. 
•    Check-in time is after 1400 hours and Check-out time is before 1200 hours.
•    Early check-in and late check-out are subject to availability.
•    Late check-out from 1200 hours to 1800 hours will be charged 50% of the Best Available Rate of the day.
•    Late check-out from 1800 hours will be charged 100% of the Best Available Rate of the day. 
•    In the event of a no-show or early departure, the total rate of the confirmed room nights for the entire stay shall be chargeable.
•    Credit card information provided does not require a signature and constitutes approval by the cardholder to guarantee the booking per our cancellation policies.
•    Reservations will be cancelled at the resort’s discretion without prior notice should an invalid credit card be submitted.
•    Extra person charge with breakfast is RMB821 per person, inclusive of 10% Service Charge, 5% Government Tax.
•    Infants and toddlers, who are below 4 years, accompanying adults, dine and stay in existing bedding or a baby cot with our compliments. Baby cot is subject to availability.
•    Children 4 to 12 years, accompanying adults, can stay on existing bedding with our compliments and dine at 50% off regular menu prices, except for kid’s menu. Extra bed may be reserved with compliments, subject to availability.

Cancellation Policy
•    Low Season: Cancellation made 3 days prior to arrival date, including no-show and early departure will be subject to a charge of the first night of the entire stay
•    Shoulder Season: Cancellation made 7 days prior to arrival date, including no-show and early departure will be subject to a charge the first night of the entire stay
•    High Season: Cancellation made 14 days prior to arrival date, including no-show and early departure will be subject to a charge of 100% of the entire stay.
•    Public Holidays: No money is refundable 
Public Holidays : 29 April – 2 May, 9 June – 11 June, 15 – 17 September.