Sense of Family Terms

Package Specific Terms and Conditions

  • This offer is open for bookings from Now until 31 Dec 2015
  • This offer is valid for stays from Now until 31 Dec 2015
  • This offer is only available for the Hot Spring Retreat, Deluxe Hot Spring Retreat Hot Spring Villa and Deluxe Hot Spring Villa room categories
  • This offer cannot be combined with other promotions and gift certificates.

General Terms and Conditions

  • Rates are quoted in RenMinBi (RMB) on a per Room per night basis 
  • Rates are subject to 15% Service Charge and Government Tax
  • Check-in time is 14:00 hours and Check-out time is 12:00 hours Early check-in and late check-out are subject to availability
  • Late check-out from 12:00 hours to 18:00 hours will be charged 50% of room rate. Late check-out from 18:00 hours will be charged 100% of room rate. 
  • Credit card information provided does not require a signature and constitutes approval by the cardholder to guarantee the booking per our cancellation policies
  • Reservations will be cancelled at the resort’s discretion without prior notice should an invalid credit card be submitted. 
  • Extra person charge with breakfast is RMB600.00 per person per night, subject to 15 % Service Charge and Government Tax.
  • No pets are allowed.
  • The cooking class should be confirmed and made reservations for 24 hours in advance for hotel arrangement.

Cancellation Policy

  • Cancellations made within 2 days prior to arrival, including no-show or early departure, will be subject to a charge of 100% of the first day.