Credit Goes to You Terms

Credit Goes to You Terms & Conditions

  • Minimum 2 consecutive nights stay is required
  • BAR with Breakfast only   
  • The hotel credits are nett amount, cannot be exchanged for cash or combine with other gift certificate/promotion/vouchers;
  • Redeem credits at restaurants, bars, Gallery and Spa
  • Apply to room type: Deluxe Lagoon Pool Villa, Luhuitou Bay Front Pool Villa, Luhuitou Two Bedroom Pool Villa
  • Black-out : 7 Feb 2016 - 20 Feb 2016, 1 April 2016 - 5 April 2016, 29 April 2016 - 5 May 2016, 9 June 2016 - 11 June 2016, 15 Sep 2016 - 17 Sep 2016, 30 Sep 2016 - 6 Oct 2016

Double Credits Terms & Conditions

  • Minimum 2 consecutive nights stay is required
  • BAR with Breakfast only   
  • The hotel credits are nett amount, cannot be exchanged for cash or combine with other gift certificate/promotion/vouchers;
  • Redeem credits at restaurants, bars, Gallery and Spa
  • Apply to room type: Luhuitou Bay Front Pool Villa, Luhuitou Two Bedroom Pool Villa
  • Black-out : 7 Feb 2016 - 20 Feb 2016

General Terms and Conditions

  • Rates are quoted in Chinese Yuan (CNY) on a per villa per night basis
  • Rates are inclusive of 10% Service Charge and 5% Government Tax
  • Check-in time is 1400 hours and Check-out time is 1200 hours
  • Early check-in and late check-out are subject to availability
  • Late check-out from 1200 hours to 1800 hours will be charged 50% of the Best Available Rate of the day.
  • Late check-out from 1800 hours will be charged 100% of the Best Available Rate of the day
  • In the event of a no-show or early departure, the total rate of the confirmed room nights for the entire stay shall be chargeable
  • Credit card information provided does not require a signature and constitutes approval by the cardholder to guarantee the booking per our cancellation policies
  • Reservations will be cancelled at the resort’s discretion without prior notice should an invalid credit card be submitted
  • Extra person charge with breakfast is CNY821.00 per person per night, but subject to 10% Service Charge and 5% Government Tax
  • No pets are allowed

Cancellation Policy

  • Low Season: Cancellation made 3 days prior to arrival date, including no-show and early departure will be subject to a charge of the first night of the entire stay 
  • Shoulder Season: Cancellation made 7 days prior to arrival date, including no-show and early departure will be subject to a charge the first night of the entire stay 
  • High Season: Cancellation made 14 days prior to arrival date, including no-show and early departure will be subject to a charge of 100% of the entire stay
  • Public Holidays: Reservation is non-cancellable, fully non-refundable deposit is required upon confirmation of the booking
  • 9 April – 2 May, 9 June – 11 June, 15 – 17 September, 30 September – 6 October 2016, 24 December 2016 – 6 January 2017, 26 Jan – 11 February 2017(all dates inclusive) 
  • For Early Bird Advantage Bookings – Reservation is non-cancellable, fully non-refundable deposit is required upon confirmation of the booking

Child Policy

  • Infants and toddlers, who are below 4 years, accompanying adults, dine and stay in existing bedding or a  baby cot with our compliments. Baby cot is subject to availability
  • Children from 4 to 12 years, accompanying adults, can stay on existing bedding with our compliments and dine at 50% off regular menu prices, except for kid’s menu. Extra bed may be reserved with compliments, subject to availability

Other Information

  • Airport transfer to/ from Sanya Phoenix International Airport is available at CNY390.00 nett (Audi A6) per car per way, up to 3 persons
  • Airport transfer to/ from Sanya Phoenix International Airport is available at CNY520.00 nett (Buick GL8) per car per way, up to 5 persons