Exceptional Guest Stories


Our associates form the pulse of our hotels and creating unforgettable experiences for our guests is a purpose that we push daily. Immerse yourself in this collection of short stories and be inspired.

CHINA
Guest Stay Experience

Anji


Going the extra mile

Guest Stay Experience

Chongqing Beibei


A True Hideaway for Guests

Guest Stay Experience

Hangzhou


Guest Review

Huangshan

Huangshan


Taking Initiative

Huangshan

Lijiang


A Special Touch of Love

Huangshan

Ringha


Forging Unforgettable Memories Together

Huangshan

Sanya


Taking Initiative that Made a Big Difference

Huangshan

Shanghai On the Bund


Going Above and Beyond

Huangshan

Tengchong


Building Countless Good Memories

Huangshan

Tianjin Riverside


Easing Guest’s Pain

Yangshuo

Yangshuo


Guest Review

Indonesia
Guest Stay Experience

Bintan


Unforgettable Moments

Guest Stay Experience

Ungasan, Bali


Making Anniversaries Memorable

Maldives
Guest Stay Experience

Vabbinfaru


Turning Things Around

Mexico
Guest Stay Experience

Cabo Marques


Ever thine, ever mine

Guest Stay Experience

Mayakoba


Nick of Time

Morocco
Guest Stay Experience

Tamouda Bay


A Porsche Experience

Seychelles
Guest Stay Experience

Seychelles


Hailed Hero

Thailand
Guest Stay Experience

Bangkok


Guest Experience with Hotel’s Quick Response in Time of Need

Guest Stay Experience

Phuket


Excellent Guest Service

Guest Stay Experience

Samui


The Fight for a Memorable Stay for Guests

Vietnam
Guest Stay Experience

Lang Co


T’was a Great Stay!

 

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