Book Direct


From Now Until 31 December 2018
Be rewarded when you choose to book through our brand website. This offer is exclusive for smart travelers like you.

 

 

Book your room on our brand website with our Book Direct offer and enjoy attractive inclusions such as:

  • Daily breakfast for two
  • Food & beverage and/or Spa credit worth MYR 100 nett per night

 

Terms & Conditions

Package Specific Terms and Conditions

  • This offer is open for bookings from 1 September until 31 December 2018.
  • This offer is valid for stays from 1 September until 31 December 2018.
  • A minimum stay of 01 night is required for this offer.
  • This offer cannot be combined with other promotions, voucher and gift certificates.
  • Book direct offer is only valid for Best Available Rate - Breakfast and must be booked on the brand website (www.banyantree.com).

  • Resort credits do not guarantee availability in restaurant(s) or spa. Advanced reservations are required and is subject to availability. Credit is valid in all food & beverage outlets except for breakfast in Horizon Grill, minibar, tobacco, banquet and/or meeting functions and Spa Essential products. The credit will be adjusted from your bill upon check out.

  • Any unfinished or unused portion from this package is not transferable and will not be refunded to your resort bill.

General Terms and Conditions

  • Rates are quoted in Malaysian Ringgit (MYR) on a per room basis.
  • Rates are inclusive of prevailing taxes.
  • Resort guests are subject to the Malaysian Tourism Tax of MYR10 net per room per night in accordance with the Tourism Tax Act 2017. Malaysian nationals and permanent residents holding MyPR cards are exempted upon presentation of the ID card upon check in.
  • Check-in time is from 15:00 hours and Check-out time is up to 12:00 hours.
  • Early check-in and late check-out are subject to availability.
  • Late check-out from 12:00 hours to 16:00 hours will be charged 50% of the Best Available Rate of the day.
  • Late check-out from 16:00 hours will be charged 100% of the Best Available Rate of the day.
  • Reservations will be cancelled at the hotel’s discretion without prior notice should an invalid credit card be submitted.
  • Credit card information provided does not require a signature for bookings made online and constitutes approval by the cardholder to guarantee the booking per our cancellation policies. Letter of authorisation and signatory is required for bookings made via email, telephone or fax.
  • Guest who has prepaid for the room must present the same credit card used to make the booking upon check in.
  • No pets are allowed.
  • No durians are allowed to be consumed in the hotel’s public area or guestroom.
  • The Resort respectfully request that resort guests do not smoke the in rooms and instead use the dedicated outdoor smoking areas. Anyone found to be smoking or having smoked in the guest room shall be subject to a cleaning fee of RM 500.00 per night.

Cancellation Policy

  • Cancellations made 3 days prior to arrival, including no-show and early departure, will be subject to a charge of one night’s prevailing room rate.
  • Peak Period (for bookings with stay on 31 December) - Cancellations made after 01 November including no-show and early departure, will be subject to a full charge of the entire duration of stay.

Child Policy

  • Infants and toddlers, who are below 4 years, accompanied by adult, dine and stay in existing bedding or a baby cot with our compliments. Baby cot is subject to availability.
  • Children 4 to 12 years, accompanied by adult, can stay on existing bedding with our compliments and dine at 50% off regular menu prices, except for kid’s menu. Extra bed may be reserved with compliments, subject to availability.

Other Information

  • Airport transfer (KLIA or KLIA 2) is available at RM 210.00 (Toyota Camry) per car per way, up to 3 persons or RM 350.00 (Mercedes-Benz E-Class) per car per way, up to 3 persons. Passenger Van (Toyota Hiace) is also available at RM 240.00 per van per way, up to 10 persons. Rates are only valid for transfers in 2018 and are inclusive of prevailing taxes.
  • For resort limousine services requested during the hours of 12am to 6am, there will be an additional charge of 50% from the above rates.

 

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