Banyan Tree was founded with the core value of driving sustainable development. We employ an integrated and participatory approach, to minimise our impact while safeguarding and enhancing the human and physical environment for present and future generations.

As stewards of responsible tourism, we have conceptualised our values in our “Brand for Good” framework to go beyond the precautionary approach and inspire exceptional experiences among our guests to “embrace the environment and empower people” at each of our locations.



Sustainability Achievements

Pavilion Hotel Managed by Banyan Tree has been the recipient of various industry-recognized awards for our compliance to the most stringent environmental practices and commitment to corporate social responsibility.


Plastic-Free Banyan Tree

Our resort is committed to our brand-wide pledge to reduce and ultimately eliminate single-use plastics from our operations, as part of our continued effort to directly address the detrimental effect that plastic is having on the environment and marine life. In our first year, we as a Group managed to eliminate over 25% of targeted single-use plastic, meaning 1 in 4 of these items used will no longer be sent to landfill or end up polluting our environment.


Pavilion Hotel Kuala Lumpur Managed by Banyan Tree has eliminated plastic straws in every F&B outlet. 


Resource Conservation

Banyan Tree’s efforts connect with the issue of global climate action by conserving resources through efficient operations, with external assurance by EarthCheck, the leading benchmarking certification within the travel and tourism industry.


Since inception, we have embedded energy saving policy to our property to minimize our electricity consumption and reduce our impact on the local environment.


Greening Communities Together

Our aim is to restore our natural environment, whilst raising awareness about climate change through tree-planting activities where we operate, with a target of at least 2,000 trees per year. In the first ten years we planted almost half a million trees, and aim to plant 25,000 by our 25th anniversary.


Supporting Local Communities

Supporting long-term societal prosperity is central to Banyan Tree’s ability to create value for local communities and this is achieved by empowering them through job creation, education, supporting artisanal cooperatives, community impact initiatives, humanitarian relief and connecting travelers to local culture and heritage.


We have organised several activities to support the underprivilege:

  • We invited 40 children from Rumah Charis for a carolling activity where they got to enjoy a sumptuous lunch and dinner before singing carols at our hotel. We also organised a charity drive at the hotel to raise money for the children.
  • During holy month of Ramadan, Pavilion Hotel Managed by Banyan Tree invited 80 children from from three different orphanages to break fast with the hotel team.

Sustainability - Supporting Local Communities (Group Photo)

Community Cleaning

We aim to organise a minimum of four cleaning activities each year, to engage members of the local community, our guests and our associates with the need for effective waste management and to promote responsible consumption of resources and maintaining a healthy environment.

Sustainability - Greening Communities Together

Celebrate Community: The Art of Batik Painting

Learn the story of this ancient dyeing technique and how to carry it out, creating your very own masterpiece in conjunction with our 25th anniversary celebration.


Earth Hour Celebration

All non-essential lighting along the guestroom corridors, at dining venues and the hotel driveway, were dimmed or switched off for an hour. Guests were also invited to join in the movement by switching off their room lights, and light up candles at The Courtyard and poolside.

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Otherwise, these languages are also available:


  • Banyan Tree
  • Angsana
  • Cassia
  • Dhawa


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