25th Anniversary Offer
From now until 18 December 2019
Enjoy 25% OFF Best Available Rate, Spa and Food & Beverage when you stay for a minimum of TWO (2) nights. In addition, you get to enjoy any ONE (1) complimentary Exceptional Experience.
Choose any ONE (1) of these Exceptional Experiences:
Celebrate Self: DIY Spa Foot Scrub
- In this 30-minute workshop, learn how to create your very own foot scrub and a soothing foot bath.
Celebrate Relationships: Afternoon Tea for Two @ Altitude
- From 2.30pm to 4.30pm, enjoy a relaxing tea time with your partner while overlooking the city of Kuala Lumpur.
Celebrate Community: The Art of Batik Painting
- Learn the story of this ancient dyeing technique and how to carry it out, creating your very own masterpiece.
Package Specific Terms and Conditions
- Book Window: 29 March 2019 – 18 December 2019
- Stay Window: 29 March 2019 – 19 December 2019
- A minimum of 02 nights stay is required for this offer
- Cannot be combines with other offer, promotion and/or gift certificates
- Reservation is non-cancellable. A full non-refundable prepayment is required upon confirmation of the booking.
General Terms and Conditions
- Rates are quoted in Malaysian Ringgit (MYR) on a per room per night basis.
- Rates are subject to prevailing taxes.
- Hotel guests are subject to the Malaysian Tourism Tax of MYR10 net per room per night in accordance with the Tourism Tax Act 2017. Malaysian nationals and permanent residents holding MyPR cards are exempted upon presentation of the ID card upon check in.
- Check-in time is from 15:00 hours and Check-out time is up to 12:00 hours.
- Early check-in and late check-out are subject to availability.
- Late check-out from 12:00 hours to 16:00 hours will be charged 50% of the Best Available Rate of the day.
- Late check-out from 16:00 hours will be charged 100% of the Best Available Rate of the day.
- Reservations will be cancelled at the hotel’s discretion without prior notice should an invalid credit card be submitted.
- Credit card information provided does not require a signature for bookings made online and constitutes approval by the cardholder to guarantee the booking per our cancellation policies. Letter of authorisation and signatory is required for bookings made via email, telephone or fax.
- Guest who has prepaid for the room must present the same credit card used to make the booking upon check in.
- No pets are allowed.
- No durians are allowed to be consumed in the hotel’s public area or guestroom.
- The Resort respectfully request that hotel guests do not smoke the in rooms and instead use the dedicated outdoor smoking areas. Anyone found to be smoking or having smoked in the guest room shall be subject to a cleaning fee of RM 1,000.00 per night.
- Cancellations made 1 day prior to arrival, including no-show and early departure, will be subject to a charge of one night’s prevailing room rate.
- Peak Period (for bookings with stay on 31 December) - Cancellations made after 01 November including no-show and early departure, will be subject to a full charge of the entire duration of stay.
- For Advance Purchase Bookings – Reservation requires full payment. It is non-cancellable, non-refundable and no changes allowed. Your credit card will be charged 100% of the total reservation cost upon making reservations.
- Infants and toddlers, who are below 4 years, accompanied by adult, dine and stay in existing bedding or a baby cot with our compliments. Baby cot is subject to availability.
- Children 4 to 12 years, accompanied by adult, can stay on existing bedding with our compliments and dine at 50% off regular menu prices, except for kid’s menu. Extra bed may be reserved with compliments, subject to availability.
- Airport transfer (KLIA or KLIA 2) is available at RM 240.00 (Toyota Camry) per car per way, up to 3 persons or RM 340.00 (Mercedes E -Class) per car per way, up to 3 persons. Passenger Van (Toyota Hiace) is also available at RM 240.00 per van per way, up to 9 persons. Rates are only valid for transfers till 2020 and are subject to prevailing taxes.
- For all the above services requested during the hours of 11pm to 6am, there will be an additional charge of 50% from the above rates.