Offers

Terms & Conditions

• Rates are quoted in Malaysian Ringgit (MYR) on a per room, per night basis.

• Rates are subject to prevailing taxes.

• Hotel guests are subject to the Malaysian Tourism Tax of MYR 10 nett per room, per night, in accordance with the Tourism Tax Act 2017. Malaysian nationals and permanent residents holding MyPR cards are exempted upon presentation of your ID card upon check-in.

• Check-in time is from 3:00 pm and check-out time is until 12:00 pm.

• Early check-in and late check-out are subject to availability.

• Late check-out from 12:00 pm until 4:00 pm will be charged 50% of the Best Available Rate of the day.

• Late check-out from 4:00 pm will be charged 100% of the Best Available Rate of the day.

• Reservations will be cancelled at the hotel's discretion without prior notice, should an invalid credit card be submitted.

• Credit card information provided does not require a signature for bookings made online and constitutes approval by the cardholder to guarantee the booking per our cancellation policies. Letter of authorisation and signatory is required for bookings made via email, telephone or fax.

• A guest who has pre-paid for the room must present the same credit card used to make the booking upon check in.

• No pets are allowed.

• No durians are allowed to be consumed within the hotel premises.

• The Hotel respectfully requests that hotel guests do not smoke in designated non-smoking rooms/floors and instead use the dedicated outdoor smoking areas. Anyone found to be smoking or having smoked in designated non-smoking rooms shall be subject to a cleaning fee of MYR 1,000 per night. Should guests be found smoking or having smoked in non-smoking areas, a separate cleaning fee shall be imposed.