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Playa del Carmen, México

Unveil the Secrets of the Riviera Maya

At the heart of Mexico’s Riviera Maya lies Banyan Tree Mayakoba, where local traditions and hospitality meet refined Asian culture. Set amidst a mesmerising tropical landscape of lush mangroves, serene waterways, and pristine coastlines, this luxury hotel in Playa del Carmen grants the splendour of connecting with nature.

Banyan Tree Mayakoba's world-class dining and wellness programme make it a true sanctuary for the senses. It is not just a place, but an experience — one that invites relaxation, rejuvenation, and romance. As a Five Star (Forbes), Five Diamond (AAA) resort, we are nestled within a private gated community connected by picturesque canal waterways, ensuring complete privacy.

Banyan Tree Mayakoba - Lagoon & Sunset Rooftop Pool Villas
Sands Beach Club
Travellers' ratings
Carretera Federal Chetumal Puerto Juárez Km 298 Playa del Carmen Quintana Roo México. CP 77710
+52 984 877 3699
Check-in: 3:00 PM
Check-out: 12:00 PM
Facilities and services
  • Accessible Facilities
  • Banyan Tree Spa and Gallery
  • Bicycle Rental
  • Business Centre
  • Fitness Centre
  • Golf
  • In-Room Dining
  • Kids Club
  • Restaurant Dining
  • See more

Awards & Accreditations
Forbes Travel Guide
AAA Five Diamond Award
Fine Hotels & Resorts
Travelers' Choice
Best of the Best 2022 Tripadvisor

Digital Concierge

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Floating lagoon and sunrise rooftop pool villas


Step into a world where mystical freshwater lagoons and mangroves mingle with natural dunes, intricate coral reefs, and pristine beaches. Here, at the heart of the Riviera Maya, luxury meets nature in a dance of elegance and beauty.

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Featured villas

Lagoon and Sunset Rooftop Pool Villa
Lagoon & Sunset Rooftop Pool Villa

Immerse yourself in the astonishing sunset from your exclusive pool villa.

  • 2
  • King

  • 222 sqm / 2,385 sqft

  • Rooms - Pond.svg


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Beachfront Lanai Pool Suite - Bedroom
Beachfront Lanai Pool Suite - King

Gaze at the serene shores of the Caribbean, in the comfort of a beautifully-appointed private suite on the ground floor and with exclusive access to our powdery-sand beach.

  • 2
  • King

  • Size 295 sqm / 3155 sqft

  • Rooms - Sea.svg


Oceanfront Veranda Pool Suite
Oceanfront Veranda Pool Suite - King

Featuring panoramic views of the Caribbean Sea, this luxurious upper-floor pool suite provides the ultimate experience for ocean lovers and seabreeze enthusiasts.

  • 2
  • King

  • 162 sqm / 1,740 sqft

  • Rooms - Sea.svg



Discover: Regional Highlights

Banyan Tree Mexico Mayakoba Rio Secreto Cascada

Discover the Riviera Maya's cenotes and ruins

Delve deep into the Riviera Maya’s vibrant history. Embark on a journey through time by exploring the majestic Mayan ruins and immerse yourself in the crystalline waters of the region's cenotes. This adventure offers a captivating insight into the enthralling world of ancient Mayan culture.

Banyan Tree Mexico Mayakoba - Local Festivals And Attractions Playa Del Carmen Ta Avenida

Local Festivals and Attractions

Mexico's awe-inspiring landscapes and vibrant traditions turn every visit into an unforgettable adventure. Journey through this enchanting land, discovering unique festivals and attractions that resonate with its rich heritage, ensuring your stay is as enlightening as it is exhilarating.

Banyan Tree Mexico Mayakoba Offers - Beach Aerial View

Mayakoba Beach

Located within Mayakoba's gated resort area next to downtown Playa del Carmen, our 5-star beachfront resort greets you with refreshing views of the Riviera Maya waters. Delight in water sports and beach activities or simply relax on the glistening white sands. For a touch of romance, dine by the waves at one of our beach restaurants or indulge in a private seaside dinner.

Frequently Asked Questions

We have dynamic rates that constantly change and may vary depending on the season, category, and number of guests. For more information, please contact our reservations team: | USA Toll-Free: 1 855 421 1507 | MEX Toll-Free: 01 800 953 0565

We are happy to accommodate small dogs and cats weighing up to 22 pounds at Banyan Tree Mayakoba. An additional fee is required, and we encourage you to get in touch with our hotel team to learn more about our Pet Policy. You can reach us at

We offer a special place called "Rangers Club" for kids aged 5 to 12, which doesn't need any booking. It's open from 10:00 am to 4:00 pm. Children between 3 and 5 must accompany an adult during the activities. To learn more, kindly contact our hotel team at

Banyan Tree Mayakoba is located in the Riviera Maya, an ideal destination for everyone in the Mexican Caribbean. The area’s archaeological, natural, and gastronomic attractions offer the opportunity to learn about the fascinating history of the ancient Mayan culture. Popular activities in the Riviera Maya include Mayan archaeological sites such as Tulum, Chichen Itzá, and Cobá. Swimming in the cenotes’ cold waters is also a top activity. Here in Mayakoba, we have a cenote called Burródromo, exclusive for Mayakoba guests. If you are interested in learning more about the Riviera Maya, please contact our Guest Experience team:

At Banyan Tree Mayakoba, we provide free activities for our guests, including Arcade night at “El Pueblito,” Kayaking on the beach, Eco-Tour, Nature Trail, and Paddleboard. The Mayakoba Experience offers various activities at an additional cost, such as kayaking in the lagoon, golfing at "El Camaleón," archery, hydro-biking, playing tennis, riding scooters, taking a cooking class, snorkeling, using submarine scooters and sea bobs, and more. If you need more information, feel free to contact our Experience team at this email address:

We are located at 298 km Carretera Federal Chetumal-Puerto Juárez, Mayakoba, Riviera Maya, Quintana Roo, 77710. We are a 20-minute drive from downtown Playa del Carmen, a 45-minute drive from Cancún International Airport, and a 1-hour drive from Cancún.

We work with a reliable third-party transportation company. To streamline your booking experience, please get in touch with them directly:{"target":"blank"}  Please note that transportation must be booked at least 48 before arrival.