Sense of Family


From Now Until 31 January 2021

Book Two (2) rooms with the Sense of Family package and get 70% OFF Best Available Rates on the second (2nd) Room stay with attractive inclusions:

  • Daily breakfast for two (2) persons at The Courtyard
  • 30% OFF Banyan Tree essential items at Banyan Tree Retail Shop
  • 20% OFF in all dining venues in Pavilion Hotel Kuala Lumpur (Not applicable with other promotional offer, discounts, vouchers, privilege cards, in room dining, minibar, set menu, destination dining, banquet or event.)
  • Hotel Guest Rewards Shopping Privileges at Pavilion Kuala Lumpur Mall
Booking and Stay Validity:
  • Bookings available from 01 July 2020 – 31 January 2021
  • Stay is available from 10 August 2020 – 30 June 2021


Terms & Conditions

Package Specific Terms and Conditions
  • This offer is open for bookings from 01 Jul 2020 – 31 Jan 2021.
  • This offer is valid for stays from 10 Aug 2020 – 30 Jun 2021.
  • A minimum stay of 01 night is required for this offer.
  • This offer cannot be combined with other promotions, voucher and gift certificates.
  • F&B Discounts not valid in conjunction with other promotions, discounts, vouchers, privilege cards, in room dining, minibar, set menu, destination dining, banquet or event.
  • This offer is not valid for group bookings (more than 10 rooms).
  • Any unfinished or unused portion from this package is not transferable and will not be refunded to your hotel bill.
  • 2 rooms for the same stay dates required to qualify for the discount.
  • Discount will be accorded for the room of the lower room rate.
  • Discount will be applied on second room after the booking is made.A revised confirmation letter will be sent thereafter.
General Terms and Conditions
  • Rates are quoted in Malaysian Ringgit (MYR) on a per room per night basis.
  • Rates are subject to prevailing taxes.
  • Hotel guests are subject to the Malaysian Tourism Tax of MYR10 nett per room per night in accordance with the Tourism Tax Act 2017. Malaysian nationals and permanent residents holding MyPR cards are exempted upon presentation of the ID card upon check-in. Tourism Tax will be exempted for all nationalities from 01 Jul 2020 to 30 June 2021.
  • Check-in time is from 15:00 hours and check-out time is up to 12:00 hours.
  • Early check-in and late check-out are subject to availability.
  • Late check-out from 12:00 hours to 16:00 hours will be charged 50% of the Best Available Rate of the day.
  • Late check-out from 16:00 hours will be charged 100% of the Best Available Rate of the day.
  • Reservations will be cancelled at the hotel’s discretion without prior notice should an invalid credit card be submitted.
  • Credit card information provided does not require a signature for bookings made online and constitutes approval by the cardholder to guarantee the booking per our cancellation policies. Letter of authorisation and signatory is required for bookings made via email, telephone or fax.
  • Guest who has prepaid for the room must present the same credit card used to make the booking upon check-in.
  • No pets are allowed.
  • No durians are allowed to be consumed in the hotel’s public area or guestroom.
  • The Resort respectfully request that hotel guests do not smoke the in rooms and instead use the dedicated outdoor smoking areas. Anyone found to be smoking or having smoked in the guest room shall be subject to a cleaning fee of RM 1,000.00 per night.
Cancellation Policy

Reservation requires full payment. It is non-cancellable and non-refundable. Your credit card will be charged 100% of the total reservation cost upon making reservations. You may change your check in date any time within the offer period.


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