Our Location

Unveil the secrets of the Riviera Maya

Cancun City to Hotel
  • About 60 kilometers or 1 hour drive from Cancun City to Banyan Tree Mayakoba.
From Cancun International Airport (CUN)
  • This resort is 48 kilometers away from the airport. Only 40 minutes by taxi or choose from their luxury SUVs or Vans.
From Downtown Playa del Carmen
  • Downtown Playa del Carmen is only 11 kilometers or 18 minutes by taxi from Mayakoba.
To the beach
  • From the lobby to the beach is one kilometer. Get there by free golf cart shuttle or bicycle.



Discover Mayakoba

Set in the unique ecosystem of Mayakoba, the resort is truly integrated into the exceptional nature of the area. A perfect destination for visitors who want to explore the Riviera Maya, be active or relax on the beach, this resort offers a blend of Mexican and Asian luxury and you can experience it all from your private pool villa.




  • Local Currency

    Local currency is Mexican Pesos (MXN)

  • Local Customs

    The area (including Cancun and Playa del Carmen) is a beach destination where it is common to dress casually.

  • Electrical Point

    All rooms are equipped with at least one electrical point.

  • Tipping Culture

    Housekeeping, bellboys, waiters and staff in general are tipped according to service, usually $1 per day.

  • Visa

    A number of countries need visa to enter Mexico. Please check the updated information for details. Find it here

  • Emergency Numbers

    In case of emergency, dial 0 for guest services, and we will assist you in getting the help you need.



Would you like to proceed with English?

Otherwise, these languages are also available:


  • Banyan Tree
  • Angsana
  • Cassia
  • Dhawa


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