Accommodation

• Check-in time is from 3pm and Check-out time is up to 12pm.
• Early check-in and late check-out are subject to availability.
• For early check-in, a pre-blocking of room is required to guarantee the room, chargeable at one night's charge.
• Late check-out from 3pm to 6pm will be charged 50% of the Best Available Rate of the day.
• Late check-out from 6pm will be charged 100% of the Best Available Rate of the day.
• Amendments to stay dates are subjected to rate adjustment of the changed dates.

• Reservations can be cancelled at the hotel’s discretion for reasons such as, but not limited to, invalid credit card and incorrect rates.
• Credit card information provided does not require a signature for bookings made online and constitutes approval by the cardholder to guarantee the booking per our cancellation policies. Letter of authorisation and signatory is required for bookings made via email, telephone or fax.

• Children under 6 years old (up to 1 child per room) with accompanying adult can share existing bedding and enjoy complimentary breakfast daily. Baby cot may be requested at no extra charge subject to availability.
• Children 6 to 12 years old (up to 1 child per room) with accompanying adult can share existing bedding with our compliments and dine at 50% off regular menu prices, except for kid’s menu.

We regret to inform you that the resort is not pet-friendly. We understand that pets are an important part of many families, and we sincerely apologize for any inconvenience caused.

Guests celebrating their birthday are entitled to a complimentary cake during their birth month. A minimum of 48 hours’ notice is required, and guests may be asked to present a valid identity card for verification.