Package Specific Terms and Conditions
- Book period: 04 to 30 November 2025
- Stay period: till 15 May 2026
- Blackout dates: 15 to 19 Nov 2025; 26 to 29 Nov 2025; 24 Dec 2025 to 3 Jan 2026; 3 to 4 Feb 2026; 17 to 19 Feb 2026; 01 to 5 May 2026
- A minimum stay of 2 nights is required for this offer.
- This offer cannot be combined with other promotions and gift certificates.
Specific Terms and Conditions
- Singapore Zoo Admission tickets will be issued upon hotel’s check-in. The ticket allows one-time entry to the Singapore Zoo.
- Participants must comply with Park Rules and Conditions for their own safety and quiet enjoyment and that of others.
- Hotel reserves the right to amend, alter, supplement, or vary these Terms and Conditions.
General Terms and Conditions
- Rates are quoted in Singapore Dollar (SGD) on a per room per night basis.
- All prices are subject to 10% service charge and prevailing government taxes.
- Rate does not apply to group bookings.
- Guest must be at least 18 years of age to check-in and register for a room.
- Check-in time is from 3pm and Check-out time is up to 12pm.
- Early check-in and late check-out are subject to availability.
- For early check-in, a pre-blocking of room is required to guarantee the room, chargeable at one night's charge.
- Late check-out from 3pm to 6pm will be charged 50% of the Best Available Rate of the day.
- Late check-out from 6pm will be charged 100% of the Best Available Rate of the day.
- Amendments to stay dates are subjected to rate adjustment of the changed dates.
- Reservations can be cancelled at the hotel’s discretion for reasons such as, but not limited to, invalid credit card and incorrect rates.
- Credit card information provided does not require a signature for bookings made online and constitutes approval by the cardholder to guarantee the booking per our cancellation policies. Letter of authorisation and signatory is required for bookings made via email, telephone or fax.
- The hotel adopts a no pets policy.
- The hotel respectfully requests that hotel guests do not smoke in the rooms and use the dedicated outdoor smoking areas instead. Anyone found to be smoking or having smoked in the guest room shall be subject to a cleaning fee of SGD800 per night.
Other Information
Please contact the hotel in advance at dm-mandairainforest@banyantree.com if you would like an airport transfer to be arranged for you.
Cancellation Policy
Non-cancellation and non-refundable, deposit required
