The credit is per room per night and cannot be carried over to the next night stay
The credit cannot be combined and used together, only one credit per room per stay is applicable
The credit cannot be exchanged for cash, room discount or any other discount
The credit will be forfeited if not used during the stay
The credit will be cancelled if the room rate booked is changed to a non-eligible rate during the stay
Spa credit only applicable when book through Brand website
Offer cannot be changed or cancelled once booked
Credit card will be charged equal to the cost of the entire accommodation/package upon completion of reservation
Flexible Check-in Benefits
Flexible check-in applies to guests who have indicated their arrival time at the point of booking
Please note that check-out time will be based on a ’24-hour rolling forecast’, e.g. if a guest in at 7:00 am, his check-out time is 7:00 am on the last day
Additional fees will be incurred if guests prefer to extend their check-out time
Guarantee Policy
Guaranteed with Credit Card.
Guarantee to Credit Card. Original credit card used during booking must be presented at the time of check-in for verification
Cancellation Policy
Free cancellation up to 1 day before arrival
Free cancellation up to 24 hours prior to arrival or 100% of confirmed accommodation charges thereafter